At Birdie Street, we want you to absolutely love your purchase. If you're not completely satisfied, our team is here to help—just send us an email within 30 days of your purchase.

🛍️ Returns & Exchanges

You can return most items for a refund or exchange within 30 days of the purchase date. To qualify:

• Items must be unworn, undamaged, and in their original packaging
• Include proof of purchase (receipt or order number)

To start a return or exchange, please fill out our contact us form, We’ll guide you through the next steps.

❌ Non‑Returnable Items

These items are final sale and cannot be returned or exchanged:

• Personalized or custom designs
• Gift cards
• Items labeled "Final Sale" at checkout

🎁 Gift Returns

Returning a gift? No problem! Gifts can be exchanged or issued for store credit within 30 days of the original purchase. Please have the gift giver contact us or provide the order number.

🛠️ Damaged or Defective Items

We stand behind our craftsmanship. If your item arrives damaged or develops a defect within 90 days of purchase, please contact us here with your order number and a photo of the issue. We’ll fix it or replace it at no additional cost.

📦 Shipping Your Return

• U.S. returns include a prepaid shipping label. We’ll provide instructions via email.
• Original shipping fees are non-refundable.
• Once received, refunds are processed within 10 business days. You'll get a confirmation email when your return is complete.

Questions? We’re here to help! Reach out anytime at on our contact us page .